Frequently Asked Questions
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Q: How long have you been in business?
A: Let me see...1,2,3...yup, there it is...84 Years! Click here to learn more about us.
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Q: Is it safe to order online?
A: We use Secure Socket Layer (SSL) encryption to protect the
security of your credit card information. To verify that you are
safely connected to our secure server before submitting your financial
information, check the lower edge of your browser window. A closed
lock or key indicates that all communication between your computer and
our server is securely encrypted. Also, we have a safe shopping
guarantee.
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Q: How do I know that my information will be protected?
A: We too dislike telemarketers disturbing us during dinner and junk mail and junk e-mail that clogs our mailboxes beyond belief, and therefore, we will never divulge your name, e-mail address, or anything about to you anyone (not even under physical duress!!!).
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Q: How much is shipping? When will my order ship? When should I expect to receive my order?
A: Find out with our easy shipping estimator.
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Q: How should I store my stuff? What is the shelf life?
A: Nuts should be stored in a cool, dry environment. Raw nuts can last several months, whereas roasted nuts have a shorter shelf life (a little more than 1 month). Dried fruit should be stored in a cool environment (refrigerator) and can last several months.
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Q: Is this stuff good for me?
A: The U.S. Food and Drug Administration affirms that scientific evidence
suggests but does not prove that eating 1.5 ounces per day of most nuts as part
of a diet low in saturated fat and cholesterol may reduce the risk of heart
disease. Check out our product details pages for
specific info.
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Q: I forgot my password. How do I get a new password?
A: We can send you an email to help you recover your password. If you've provided a password hint on your account, we'll include that to help jog your memory. If you still can't remember it, or if you didn't enter a password hint originally, then you'll find a link that will let you reset your password to something new. To get started, click here.
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Q: Can I ship to APO/FPO addresses?
A: Yes, we ship to APO/FPO addresses via USPS.
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Q: Where's my stuff?
A: Check out Order Tracking to see how much longer you have to wait before tasting heavenly bliss.
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Q: Can I visit your shop?
A: Yup! We would love to have you visit. We are fairly accessible by planes, trains, and automobiles: We are located at 125 Moen Street, Cranford, NJ 07016. Just be prepared to laugh with us a bit.
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Q: What is the difference between by the pound and by the case?
A: By the pound is by the pound and by the case is by the case. How's that for an explanation??? By the pound would represent purchasing in multiples of 1 and 5 pound packages (i.e. retail) and by the case would represent bulk purchases (i.e. wholesale- e.g. a 25 pound case).
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Q: How can I pay?
A: With money silly!!! Although we really like you and trust you, we do require prepayment on all orders. We accept VISA, Mastercard, Discover, American Express, PayPal and Google Wallet. Ya see, we are looking out for you and your points/miles. Or if you'd like you can send us a check or money order ahead of time, but please give us a heads up.
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Q: Where are you located?
A: Well, it was the same street for 76 years, but we expanded in May of 2010, and we are now located at 125 Moen Street, Cranford, NJ 07016.
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Q: How good are our nuts (and everything else we sell)?
A: Good enough to be voted TOP 25 Tastes of NJ by the Star Ledger.
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Q: Can I ship to multiple addresses?
A: You sure can. Simply add all the items into your cart,
choose Ship items to multiple addresses, click continue, and take
stuff out of your cart for each additional address you will like to
ship to. For more information, see About Shipping to Multiple Addresses.
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Q: How are bulk products packaged?
A: Our 1 pound bags are beautiful and resealable. We heat seal
the top before shipping — view example
of 1 pound bags. Our 5 pound bags are resealable as well —
view
example of 5 pound bags. By the Case purchases for the most part
come in 1 large bag within a box.
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Q: Do you ship to Canada?
A: YES, we ship to Canada!
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Q: Are there any allergen considerations for your products?
A: We package our products in the same facility as peanuts, tree nuts, wheat, soy, and milk products.
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![[Delivery Van]](/images/van.gif)
Order now, we'll ship
Monday, May 20.
Samples new!
Want to try a smaller size before indulging big time? Check out our tasty
samples! $2.50 a sample.
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